( Because these cookies are strictly necessary to deliver the Websites to you, you cannot refuse them. The specific types of first and third party cookies served through our Websites and the purposes they perform are described below:Įssential website cookies: These cookies are strictly necessary to provide you with services available through our Websites and to use some of its features, such as access to secure areas. We use first party and third party cookies for several reasons. Third party cookies enable third party features or functionality to be provided on or through the website. Cookies set by parties other than the website owner are called "third party cookies". Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.Ĭookies set by the website owner are called "first party cookies". It explains what these technologies are and why we use them, as well as your rights to control them.Ĭookies are small data files placed on your computer or mobile device when you visit a website. This Cookie Notice explains how Firestorm Games Limited uses cookies and similar technologies to recognise you when you visit our websites at and other micro-sites operated by us from time to time ("Websites"). Warhammer 40,000 Roleplay: Imperium Maledictum.Black Seas The Age of Sail Battle Game 1770-1830.A Song of Ice & Fire: Tabletop Miniatures Game.In that instance, you will be responsible for the cost of return shipping, and making sure the item is returned to us in a way which keeps it resalable and eligible for a refund (as outlined above). Return shipping will be paid for by ourselves in the case of items being faulty or damaged, but not in the case of items being returned because of a change of mind. Refunds will be made for both the cost of the item(s) and the original shipping amount paid by you. Please remember it can take some time for your bank or credit card company to process and post the refund too. If approved, your refund will be made to your original payment method. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, a replacement will be sent to you. Tickets will not be refunded or exchanged if cancelled within 7 days of the event start date. Unfortunately, we cannot accept returns on gift cards, and cannot refund vouchers used for discounts on purchases. Please get in touch if you have questions or concerns about your specific item. We also do not accept returns for hazardous materials, flammable liquids, or gases (such as aerosols). Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Ĭertain types of items cannot be returned, like custom products (such as special orders or personalised items). You can always contact us for any return question at and issues To start a return, you can contact us at Items sent back to us without first requesting a return will not be accepted. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, still sealed in its original packaging. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
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